ORS Facilitates Multiple ISS Office Moves With Secure Scanning Services

ISS is one of the largest facilities service groups in the world and has come a long way from the early days of 1901 when they first set up as a small night watchman company in Denmark.

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ISS had already used ORS Group for their document management and microfilming. ISS entered the UK marketplace in 1968 and has grown to be one of the countries largest employers with a current work force in excess of 43,500 employees, providing services that range from office cleaning, catering and landscaping to pest control, security and facility services management.

Following the first company move back in March 2007, ORS have processed in excess of 1.2million pieces of paper and now offer a weekly collection and delivery service for all documentation that ensures the ‘clear desk policy’ that ISS has adopted is maintained. This weekly service is provided via the ORS Digital Mailroom Solution with all scanned images and associated indexing data loaded directly into the ISS ImageStream software.

ISS Case Study

In February 2007, ISS were faced with a project that involved consolidating six of their company offices based within the Home Counties, into a single corporate head office located in Old Woking. It was only natural that ISS, faced with a major office move, turned to ORS for advice and recommendations relating to their document removal and storage issues.

ORS were asked by ISS to conduct a survey of their document requirements and prepare a proposal outlining a number of approaches as to how they could best manage their documents within their new facility which had very limited storage space.

“ The services and solutions provided by ORS were an integral part of our recent office moves to both our new locations in the South of England. Their forward planning and professional approach to this project meant that we were able to focus on our core business objectives and not worry about our document filing at all making our move stress free. ”

Secure Scanning Services Facilitate ISS Office Move

” We required all of our business critical documentation to be immediately available to all employees on the day of the move and the ORS ‘ImageStream Plus’ document management system, coupled with their secure scanning services both met and exceeded our requirements. ”

The Solution

ORS implemented their ‘ImageStream Plus’ document management system in March 2007 with the first scanned images being uploaded the week before the company moved into their new head office outside London.

The first applications processed by ORS were the HR files. This then quickly grew to encompass multiple departments and document types including; Timesheets, Tribunals, Contracts and Live Employee Files across all of the clients’ companies.

The ImageStream Plus solution is made available to all clients through the Citrix network, making all data available to authorised employees wherever they may be in the world. Other divisions within the company are already looking to ORS for advice and guidance on the best way to manage their filing due to the London offices also adopting a ‘clear desk policy’ thus minimising the amount of filing space per department or employee.

“Following our moves, ORS now provide a daily service through their mailroom solution that enables us to share information across the company in whatever location our employees are without risk of losing data or documentation ever again.”

Company Facilities Director, ISS Group 

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