The London Borough of Redbridge is a North East London borough best known for its award winning parks, open spaces, thriving shopping areas and well performing schools. The administrative centre is based in Ilford, Essex and this is where the original enquiry came from. 

Like many local authorities, London Borough of Redbridge were dependant on paper in so many areas of their business. The catalyst for this project was a departmental relocation exercise which would see the people move, but not the paper. Although the departments were only moving between floors, moving hundreds of boxes between floors was clearly a bad idea and wouldn’t actually gain anything. 

Departments for the relocation included Human Resources, Finance and Payroll, pensions and property management. As part of the quality control process, a member of Redbridge Council came on site to assist and identify document types and data sets. 

In order to access the newly scanned files, London Borough of Redbridge selected the DocuWare Cloud system hosted on ORS Groups own platform. Although the archive scanning work has been completed now, London Borough of Redbridge still use an ongoing scanning service to stay on top of their ongoing paperwork.