We have a wide range of additional Modules which serve to further enhance the standard functionality of our Document Management Software.

Workflow Module

Applicable Business Areas: Housing, Tenants, Finance, Maintenance, HR, Customer Service, Call Centres

The workflow Module is utilised for the automated intelligent routing and tracking of documents sent to specific users in a predefined order. Request tracking can be set to be time specific with auto reminders should an authorisation, approval, escalation or review not take place. Ensuring service level agreements are met with customers and that costs are significantly reduced. Use the “Workflow Designer” tool to customise our standard housing templates in line with the way your business works.

Web Module

Applicable Business Areas: Housing, Maintenance, HR, Customer Service

The web module enables users to access HousingDocs via a standard web browser. HousingDocs
tools are available over the web from any location, whether from home with a tenant or at an
area office.

Integration

Applicable Business Areas: Housing, Tenants, Finance, HR, Customer Service, Call Centres, Asset Management

HousingDocs will integrate with all current Housing, Finance, HR and Asset Management packages currently used in the UK. This function allows the operator to view all records and information whilst using their existing core business systems.

Advanced OCR

Applicable Business Areas: Finance

Allows users to create greatly enhanced unlimited Document recognition and OCR profiles which will enable documents of different styles to be automatically recognised and automatically filed by multiple index values into one cabinet.

Barcode Module

Applicable Business Areas: Housing, Tenants, Finance, HR, Customer Service, Call Centres, Asset Management

Allows barcodes to be read and documents to be automatically filed by the content.

Scanning Module

Applicable Business Areas: Housing, Tenants, Finance, HR, Customer Service, Call Centres, Asset Management

Scanning module allows you to capture paper records providing a fully compliant audit trail.